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Our Prevention Policy for COVID-19

Please help to eliminate the spread of COVID-19, click here for more information about the virus and how to protect yourself and others.

At the moment we continue taking extra precautions like:

  1. Social Distancing
  2. Regular sanitation of work surfaces and hands.
  3. Wearing protective gear like masks and gloves during the packing process.
  4. All events have been postponed until further notice, and we are not allowing crowds of customers to to enter our work space until further notice.
  5. All pick-ups must be conducted briefly, and at a distance.

Processing Times:

Until we are told that it is safe to go back to business as usual by our local government, our processing times are extended due to limited hours of operation. You can expect a processing time of 1-2 days on most orders, and in some cases special orders with high volume may take up to 3 weeks to process.

Shipping Times:

We ship all packages via the United States Postal Service. At this time all shipping carriers are not guaranteeing delivery dates. This means that purchasing expedited shipping right now will not guarantee that your parcel arrives faster than when shipped via First Class. 

Insurance:

We strongly recommend all customers purchase a USPS First Class Insured shipping rate at checkout for the duration of the COVID-19 shut down. We do not cover costs for packages that are lost, stolen or damaged during shipment. You can read more about processing and shipping policies via our policies page.

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